Privacy Policy

Introduction

Welcome to Trax Contents LLC ("Company", "we", "our", "us")! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at Support@Traxcontents.com.

When you visit our website www.Traxcontents.com ("Site") and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site and our services.

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Information We Collect

We collect personal information that you voluntarily provide to us when registering at the Site, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Site, or otherwise contacting us.

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Personal Information Provided by You

Personal Information: Name, email address, phone number, business name.
Transaction Data: Records or data provided to our site or service platform.
Geolocation Data: Information about your location.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Usage Data: Information about how you use our Site and services.
Application Data: Data collected based on users’ data entry.
Login Data: Information to access your account.
Search History: Information about your search queries on our Site.

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How We Use Your Information

We use the information we collect or receive:

To Facilitate Account Creation and Logon Process: If you choose to link your account with us to a third-party account (such as Google or Facebook), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
To Send Administrative Information: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To Fulfill and Manage Your Orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Site.
To Post Testimonials: We post testimonials on our Site that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial.
To Provide Customer Support: We may use your personal information to provide you with customer support.
To Protect Our Services: We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).
To Enforce Our Terms, Conditions, and Policies: For business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
To Respond to Legal Requests and Prevent Harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For Other Business Purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Site, products, services, marketing, and your experience.

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Sharing Your Information

We only share and disclose your information in the following situations:

Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Site, which will enable them to collect data about how you interact with the Site over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

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Third-Party Services

We use third-party services, including but not limited to Google Analytics and payment processors, to help us understand how our Site is used and to process payments. These third-party service providers may have access to your personal information in connection with the services they provide. We encourage you to review their privacy policies to learn more about how they handle your information.

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User Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct or update your personal information.
Deletion: You can request that we delete your personal information.
Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format and request that we transfer it to another data controller.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time.

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California Privacy Rights

If you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request the removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

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Contact Us

If you have questions or comments about this policy, you may email us at Support@Traxcontents.com or by mail to:

Trax Contents LLC
PO Box 1006
Spring Branch, TX 78070
USA

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By using our Site, you consent to this privacy policy.

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