COOKIES & TRACKING

Cookie Policy

Effective Date: November 20th, 2025

This Cookie Policy explains how Trax Contents uses cookies and similar technologies on our marketing website.

This policy applies only to the marketing website located at traxcontents.com and not to the Trax Contents software platform or any client accounts hosted on app.traxcontents.com or other subdomains.

By continuing to browse this website, you consent to the use of cookies and related technologies as described below.

1. What Are Cookies

Cookies are small text files stored on your device by your browser. They help websites function, measure performance, remember preferences, and understand how visitors interact with the site.

Cookies may be stored for a single session or remain on your device until they expire or are removed.

2. Types of Cookies We Use

Trax Contents uses several categories of cookies on the marketing website.

A. Essential Cookies

These cookies enable basic website functions such as page navigation, form submissions, and security. The site cannot operate correctly without these cookies.

  • Session identifiers
  • Load balancing cookies
  • Security tokens

We do not require consent for essential cookies.

B. Analytics Cookies

These cookies collect information about how visitors use the site. We use Google Analytics 4 to understand:

Examples include:

  • Number of visitors
  • Pages viewed
  • Time spent on each page
  • Sources of traffic
  • Device and browser types
  • General geographic region

The information collected is aggregated and not used to identify individuals. Analytics data helps improve the design, performance, and content of the website.

C. Functional Cookies

These cookies remember preferences to improve user experience, such as:

  • Language choices
  • Form state
  • Basic user settings

D. Email and Form Related Cookies

Our contact and demo request forms may use short lived cookies or local storage to:

  • Prevent duplicate submissions
  • Save form progress while you are typing
  • Facilitate delivery through our email provider, Resend

These cookies do not track browsing behavior outside the form process.

We do not use these cookies for marketing or advertising.

3. Cookies Placed by Third Parties

The following third party tools may place cookies when you visit the marketing website:

Google Analytics 4

Used for performance measurement and aggregated traffic insights. Data collected includes IP address, device data, browser type, engagement duration, and referring URLs. Google may store data on servers in various countries.

Google Tag Manager

If used, this tool helps manage analytics and tracking tags. Tag Manager itself does not collect personal data but may load other tools that do.

Resend (embedded form submissions)

Resend processes form input and may use temporary cookies or logs to ensure delivery and reliability. This may include technical metadata such as IP address, user agent, timestamp, and submission status.

4. How We Use Cookie Data

Cookies help Trax Contents:

  • Understand how visitors use the site
  • Improve content layout and navigation
  • Support form submissions and communication
  • Maintain site stability and security
  • Enhance user experience on mobile and desktop devices
  • Support performance optimization through analytics tools

We do not use cookies for targeted advertising.

We do not sell personal information collected through cookies.

5. How You Can Control Cookies

You may control or block cookies at any time through your browser settings.

You can:

  • Disable all cookies
  • Delete existing cookies
  • Reject third party cookies
  • Receive notifications before cookies are stored

Please note that blocking essential cookies may prevent parts of the website from functioning correctly.

For more information on managing cookies:

Chrome:support.google.com/chrome
Firefox:support.mozilla.org
Safari:support.apple.com
Edge:support.microsoft.com

6. Data Collected Through Forms

If you submit a form on our website, we may collect:

  • Name
  • Email address
  • Company name
  • Phone number
  • Message content
  • Any details you choose to provide

Form submissions are powered by Resend and may involve the collection of:

  • IP address
  • Browser type
  • Device information
  • Submission timestamp
  • Technical delivery logs

This information is used only to respond to inquiries, coordinate demos, and support communication. It is never shared with advertisers or unrelated third parties.

For full details on how we handle submitted data, see our Privacy Policy.

7. Data Storage and Retention

Cookie data is retained according to each cookie's expiration period, which varies by tool. Form submission data is retained according to our business records and communication needs.

8. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or website functionality. Updates will appear on this page with a new effective date.

9. Contact Us

If you have questions about our Cookie Policy or data practices, you can contact us at: