COOKIES & TRACKING

Cookie Policy

Effective Date: October 9th, 2026

This Cookie Policy explains how Trax Contents uses cookies and similar technologies on our marketing website.

This policy applies only to the marketing website located at traxcontents.com and not to the Trax Contents software platform or any client accounts hosted on app.traxcontents.com or other subdomains.

For visitors identified as being in the United States, analytics is enabled automatically unless you have opted out or your browser sends Global Privacy Control. For other locations, including the EU and UK, or when your location cannot be determined, analytics waits until you select “Accept analytics.” You can opt out or change your choice at any time using the Cookie settings link in the footer.

1. What Are Cookies

Cookies are small text files stored on your device by your browser. They help websites function, measure performance, remember preferences, and understand how visitors interact with the site.

Cookies may be stored for a single session or remain on your device until they expire or are removed.

2. Types of Cookies We Use

Trax Contents uses several categories of cookies on the marketing website.

A. Essential Cookies

Google reCAPTCHA helps protect our contact forms from automated abuse. It may use cookies and process technical information about your device and interaction with the form.

  • Google reCAPTCHA security cookies and verification tokens

These checks protect form security and are separate from optional analytics.

B. Analytics Cookies

These cookies collect information about how visitors use the site. We use Google Analytics 4 to understand:

Examples include:

  • Number of visitors
  • Pages viewed
  • Time spent on each page
  • Sources of traffic
  • Device and browser types
  • General geographic region

The information collected is aggregated and not used to identify individuals. Analytics data helps improve the design, performance, and content of the website.

C. Preference Storage

When you accept or decline analytics, we save that choice in your browser’s local storage under trax_analytics_consent. It remains until you change the choice or clear site data.

  • Your analytics acceptance or decline

Automatic analytics permission for a confirmed U.S. visit is held only in memory and is not saved as acceptance for future visits.

D. Contact Form Data

Form entries are held in the page’s memory while you type. We do not save form progress in cookies or local storage. After submission, our server verifies reCAPTCHA and sends your inquiry through Resend.

  • Name, email, optional phone and role, and message

Resend does not run a script in your browser or set cookies through this integration. Form entries are never sent to Google Analytics.

Reloading or leaving the page may discard an unsent inquiry.

3. Cookies Placed by Third Parties

The following third party tools may place cookies when you visit the marketing website:

Google Analytics 4

When analytics is permitted, the Google tag records page views and non-personal interaction metadata, including device and browser information, engagement, validated campaign labels, and sanitized referring URLs. Google processes IP addresses to derive approximate location; GA4 does not log or store individual IP addresses. Google may process data in various countries. We do not install a separate Google Tag Manager container.

Google reCAPTCHA

Loaded on pages with a contact form to prevent automated abuse. Google may process technical device, browser, and interaction information and use security cookies. Google’s Privacy Policy and Terms of Service apply.

Resend (server-side email delivery)

Our server sends submitted contact details and message content to Resend for email delivery. Resend may maintain technical delivery logs; it does not receive form entries through a browser tracking script in this integration.

4. How We Use Cookie Data

Cookies help Trax Contents:

  • Understand how visitors use the site
  • Improve content layout and navigation
  • Support form submissions and communication
  • Maintain site stability and security
  • Enhance user experience on mobile and desktop devices
  • Support performance optimization through analytics tools

We do not use cookies for targeted advertising.

We do not sell personal information collected through cookies.

5. How You Can Control Cookies

Use Cookie settings in the footer to accept or decline optional analytics. Global Privacy Control overrides analytics permission. You can also block cookies or clear cookies and local storage through your browser settings.

You can:

  • Disable all cookies
  • Delete existing cookies
  • Reject third party cookies
  • Receive notifications before cookies are stored

Please note that blocking essential cookies may prevent parts of the website from functioning correctly.

For more information on managing cookies:

Chrome:support.google.com/chrome
Firefox:support.mozilla.org
Safari:support.apple.com
Edge:support.microsoft.com

6. Data Collected Through Forms

If you submit a form on our website, we may collect:

  • Name
  • Email address
  • Company name
  • Phone number
  • Message content
  • Any details you choose to provide

Our server sends the inquiry to Resend for email delivery. Delivery records may include:

  • Submitted contact details and message
  • Selected role, if provided
  • Submission timestamp
  • Delivery status and technical delivery logs

This information is used only to respond to inquiries, coordinate demos, and support communication. It is never shared with advertisers or unrelated third parties.

For full details on how we handle submitted data, see our Privacy Policy.

7. Data Storage and Retention

Cookie data is retained according to each cookie's expiration period, which varies by tool. Form submission data is retained according to our business records and communication needs.

8. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or website functionality. Updates will appear on this page with a new effective date.

9. Contact Us

If you have questions about our Cookie Policy or data practices, you can contact us at: